Frequently asked question

Our customer support team is available 24/7 to assist you with any questions or concerns you may have. You can reach us through our website, mobile app, or by phone, email, or live chat.

You can easily track your order or booking on Fare Makers Mall by logging in to your account and checking your order or booking status. You will also receive regular updates and notifications via email and/or SMS.

Fare Makers Mall is an online marketplace that offers a wide range of products as well as other products such as electronics, fashion, beauty, and more.

We offer a variety of secure and convenient payment options, including credit/debit cards, online bank transfers, and cash on delivery (COD).

There is no need to worry if inaccurate information is provided as every seller and product is approved by Faremakers before they appear in the Mall. If incorrect information is provided, Faremakers will Deny the registration request and contact the seller so they can re-register in the seller zone.

Sellers have access to a large selection of categories at FareMakers Mall. The mall offers 100+ subcategories in addition to the major categories ranging from clothing to electronics.

The Seller registers on the website by giving personal information and shop information. After the seller accesses the portal, financial information is also required. Information required from the sellers is: Shop Name + Shop Address, E-mail, Phone Number, NIC, Photograph, Shop logo, and Shop Banner. After the shop is approved, the seller can list products on the Mall. The product will also be listed after approval by Faremakers.

Sign up as a seller from the Seller Zone to start selling. The seller will be required to provide personal and business information. Faremakers will get a request to approve the user as a seller as soon as the seller registers. The request will be approved, and the seller will have access to the Seller Portal if their profile is strong enough to qualify them to sell on FareMakers Mall.